QLess - Virtual Waiting Line
Join our virtual line
Our Team of Senior Officers of Academic Development and Operations will be glad to answer any questions on the following topics through Microsoft Teams:
- Enrolment
- Academic path
- Modification to your program of studies
- Letter of permission
- And much more!
Please note that our Undergraduate Virtual Service Desk is open Monday to Friday:
- September 1st to May 31st: from 9 a.m. to 4:30 p.m.
- June 1st to August 31st: from 9 a.m. to 3:30 p.m.
Please note that our virtual service as well as our in-person service will exceptionally be close at noon on Thursday December 9th, 2021.
Access to Microsoft Teams:
- On your phone (download Microsoft Teams in the App Store or Google Play)
- On your computer (Sign In)
In-Person Service
Please note that it is now possible to meet with a Senior Officer in-person at the Office of Undergraduate Studies (room FSS 3010). To meet with a Senior Officer in person at the Office of Undergraduate Studies, add you name to our Academic Assistance - In Person waiting line and please wait in the student lounge located near FSS3010 as our doors will remain locked.
QLess - Appointment
Set an appointment with an Academic Development and Student Retention Specialist
The University launched QLess, a new platform that allows you to make an appointment online with an Academic Development and Student Retention Specialist.
Our team will be glad to meet with you to discuss the following points only:
- Academic standing (probation, withdrawal)
- Academic reset
For any other question, we invite you to Join our virtual line
In-Person Appointments
Please note that it is now possible to meet with an Academic Development and Student Retention Specialist in-person at the Office of Undergraduate by booking an appointment at least 24 hours in advance. Please also note that in-person appointment availability could be limited.